Terms of Use

These terms apply when you use the EmailMotive website. By using the site, you agree to them. Client projects are governed by the written scope or agreement signed for that project, which takes precedence over these terms.

Information on this site

The content on this site, including articles, checklists and examples, is general information about email marketing and Salesforce Marketing Cloud. It is not legal advice and is not a substitute for advice on your specific situation. You remain responsible for your own compliance with CASL, CAN-SPAM and other laws.

Case studies describe real projects with client details removed. Results depend on each client's setup, data and team, and are not a guarantee of future results.

Illustrations

Screens labelled as illustrative, such as the workspace shown on this site, are examples of how we work and are not a product available for purchase.

Intellectual property

The EmailMotive name, logo, text and design of this site belong to EmailMotive. You may share links to our pages and quote short passages with attribution, but you may not copy or republish the site's content without our permission.

Trademarks

EmailMotive is an independent consultancy and is not affiliated with or endorsed by Salesforce or Klaviyo. Salesforce, Marketing Cloud and related marks are trademarks of Salesforce, Inc. Other product names belong to their respective owners.

Links to other sites

We may link to third-party websites or booking tools. We are not responsible for their content or their privacy practices.

Limitation of liability

The site is provided as is. To the extent permitted by law, EmailMotive is not liable for any loss arising from your use of the site or reliance on its content.

Governing law

These terms are governed by the laws applicable in Canada.

Contact

Questions about these terms can be sent to contact@emailmotive.com.